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You're Invited!

Please join us at Haven Riviera Cancun Resort & Spa in Riviera Maya, Mexico!

Packages include: Roundtripi non-stop flights from St. Louis, 3 or more nights' stay at a 5-star luxury, adult-only all-inclusive resort.

All guests booking with us will receive an additional discount on their packages. 

As Unique as You

An oceanfront sanctuary of luxury and sophistication awaits for you at Haven Riviera Cancún. An adult-only, all-inclusive resort placed between Cancún and Riviera Maya with spectacular views of the sparkling Caribbean Sea that will inspire your every moment in the 250 acres of beautifully landscaped grounds. 

The intimate realm of style, glamour, and seclusion will make you feel as if you have a tiny corner of Mexico’s coastline just for you.  

Always Included Luxury

  • Outstanding Culinary Experiences
  • Idyllic & indulgent spa services
  • Enjoy a life of splendor

Dates, Package Deposit & Payment Schedule

Reservation Dates

  • Arrival Date: June 10, 2024 Check-in is 3pm
  • Departure Date: June 16, 2024 Checkout is 11am
  • There is a 3-night minimum stay required but you can longer if desired. Select your dates on the reservation form.

The room categories listed on this page are available on a first-come, first-served basis.

Trip Deposit & Payment Schedule

  • A payment of $200.00 per person is all you need to secure your reservation.
  • Monday, April 1, 2024 is the deadline to pay the $200.00 per person deposit and secure your reservation. Any reservations requested after that date can be added, though no special discounts can be applied after May 1, 2024.
  • Full payment for your trip is due no later than May 1, 2024. Reservations submitted after this date are due in full, and space is not guaranteed.
  • Payments towards your balance can be made monthly. Hidden Gem Travel sends out monthly statements on the 1st of each month after you have approved and deposited for your package, where you can optionally apply a payment.
  • Nonstop flights are offered by Frontier airlines. You can opt of the packaged flights and book flights on your own. 
  • We recommend flying into Cancun International Airport (CUN). The Haven Riviera Cancun Resort & Spa is approximately 20 minutes from CUN.
  • CUN is where your transportation will meet you to bring you to the resort.


Since the resort is not located in the United States, the hotel is not required to comply with the U.S. Americans with Disabilities Act of 1990. 

The public areas and restaurants at the hotel are wheelchair-accessible, just not wheelchair friendly. If you need to rent a scooter, wheelchair, or oxygen tank, you can do so through Playa Mobility. Click here for their website.

Although we are arranging transfers, we've found most transportation companies are not handicap friendly. Past clients have been happy with Happy Shuttle. If you need accessible transportation services, click on their website here.

Your intimate haven at an all-suite resort

The Haven is rich in contemporary Mexican design, awash in warm, inviting colors and fabrics, and offers uninterrupted ocean views. Your well-appointed suite will envelop you in sheer tranquility and luxury.

MySenses Spa at Haven Riviera Cancún is one of the best new spa retreats in the Mexican Caribbean. A sanctuary offering a tranquil ambiance, avant-garde services, and therapies that incorporate Mayan healing philosophies, creates a wonderfully unique experience of peace and wellness.

With a diverse spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views, to toes-in-the-sand casual grill & snack options, the restaurants at Haven Riviera Cancun are a celebration of the flavors, beauty, and vibrancy of the Mexican Caribbean.


Haven has several room categories, just know all of the suites at the resort include the following standard amenities.

Standard Suite Amenities

    • Beach concierge and pool service 
    • Spa concierge 
    • Complimentary WIFI (including pool and beach) 
    • One market style main restaurant 
    • Five à la carte restaurants 
    • 1 coffee bar & pastry shop 
    • Three snack bars 
    • Six bars (including a Cabaret and an American Style Bar) 
    • Three swim-up bars 
    • Four pools (minimum 26 Celsius / 78.8 Fahrenheit) 
    • 1 over-sized in-pool whirlpool 
    • Exclusive heated swim-out suites (minimum 26 Celsius / 78.8 Fahrenheit) 
    • Daily stocked mini bar 
    • Nespresso machine and capsule menú 
    • Macrame workshops 
    • One artificial grass tennis court and Half basketball court 
    • Beach and pool volleyball 
    • Ping pong and table games 
    • Yoga classes 
    • Spirit-tasting and cooking classes 
    • Scuba dive try-out in the pool (based on availability) 

Junior Suites

Junior Suite Garden View

Junior Suite Garden View

Our luxurious Junior Suite is designed to indulge with personalized amenities and provide you with immediate tranquility. Enjoy the lush tropical landscape, on your private furnished terrace or balcony and relax in your private whirlpool tub.

Price per person from: $1500.69

Price includes; roundtrip non-stop airfare from St. Louis, roundtrip transportation and 6-night stay based on 2 adults. All taxes and gratuities are included.

Junior Suite Partial Ocean View

Junior Suite Partial Ocean View

A Junior Suite Partial Ocean View provides the best of both worlds – nature's splendid views and peeks of the Caribbean blues beyond. The spa-quality amenities, premium linens and delectable aromatherapies create a personalized vibe and aura to match the suite’s contemporary design. 

Price per person from: $1576.55

Price includes roundtrip non-stop airfare from St. Louis, and a 6-night stay based on 2 adults. All taxes and gratuities are included.

Junior Suite Swimout Garden

Junior Suite Swimout Garden

Take it up a notch. Our Junior Suite swim-out suites offer you the opportunity to sunbathe on the private terrace or step directly from your terrace to your semi-private pool. Enjoy a beautifully designed bathroom and shower for two as you prepare for dinner at one of our specialty restaurants.

Price per person from: $1690.35

Price includes roundtrip non-stop airfare from St. Louis, roundtrip transportation and 6-night stay based on 2 adults. All gratuities and taxes are included. 

Upgrade for Even More

  • Romance Suites: Relax and re-kindle in our warm, inviting Romance Suites. Your every need has been considered, including turndown service with a bottle of chilled premium sparkling wine and chocolate-dipped strawberries. You will also enjoy a private Concierge* to arrange your personal aromatherapy selection, along with premium amenities and upgrades, a rain shower for two and a balcony with a whirlpool tub. 
  • Serenity Club Suites: 

    Elevate your stay at Haven Riviera Cancun in one of our exclusive Serenity Club Oceanfront Suites. From the moment of your arrival, you’ll be greeted at a private check-in lounge; and accompanied to one of our superb oceanfront suites on the property. Throughout your stay, you’ll have access to exclusive VIP services and premium amenities that include: 

    • Stunning location and views
    • Exclusive Check-in lounge. From 7:00 AM to 11:00 PM
    • Exceptional, dedicated concierge service
    • Welcome amenity and a personalized appreciation letter
    • Luxurious King bed with a premium pillow menu
    • Personalized mini-bar restocked daily
    • Access to the exclusive Serenity Club Lounge, with a selection of wines, premium spirits, and small bites throughout the day. Open 7:00 AM to 11:00 PM
    • Premium aromatherapy and Haven signature toiletries
    • Exclusive à la carte breakfast and lunch option served at Vistas
    • 10% discount on Spa treatments
    • Complimentary green fees at El Tinto golf course with cart included*
    • 30min. of hydrotherapy or sauna/steam circuit at MySenses Spa. Contact your Concierge.*
  • Pure Wellness: 

    Haven Riviera Cancun is bringing the freshest air quality in the hotel industry to your room. 

    Discover luxurious comforts and magnificent views in an atmosphere designed for relaxation with our new PURE ® Wellness Suites.

    PURE ® Wellness suites undergo a thorough seven-step process with state-of-the-art technology intended to trap and eliminate viruses, bacteria, and airborne particles while minimizing the presence of potential irritants. These suites are perfectly designed to provide a better night’s sleep for guests, creating the ultimate revitalizing vacation experience.

    7 steps that uniquely purify the surface areas in your suite. A service that removes 99% of air pollutants, helping you to breathe, rest, and sleep better. Total protection from airborne irritants and lingering odors. Special mattress and pillow covers that are extra soft, breathable, and hypoallergenic.

To request availability for these suites, please add your request in the Comments Box on the reservation request form below.

Frequently Asked Questions

Is travel insurance required?

While travel insurance is not required, it is strongly recommended, because you never know what life will throw at you. 

Vacations are a big investment, and losing it for any reason can be disappointing. Travel Insurance can help protect your investment, should anything happen before or during travel.

For more information on travel insurance for this and future trips, CLICK HERE.

Is there a payment plan?

The only requirement is the intiial $200 per person deposit on your reservation, which is due by April 1, 2024. Missed the deposit deadline? We can still book you into our group until May 1, 2024. 

Final payment is due by May 1, 2024.

Hidden Gem Travel sends out monthly statements with the option to make payments at your convenience.

I am going to have a roommate. How does it work when they are not my partner?

No problem! We request you get the required information from them for our reservation form, and submit one form for the two of you. We can send each of you the invoice approval and payment link.

Can we come earlier or stay later?

Absolutely! Hidden Gem Travel can assist with any extended stays. Just put your requested dates on the reservation request form.

What happens if I don't book with Hidden Gem Travel?

You will not have access to our exclusive discounts. Hidden Gem Travel will also not be able to assist you on aspects of your booking.

I have more questions - HELP!

That's what we do! If you have more questions, you're welcome to schedule a call with Rachel. Click the links below to schedule a call:

Chat with Rachel

-Very Important - Please Read-

Reservation Cancelation Policy

If you cancel your reservation before April 25, 2024, you are only responsible for a $100.00 per person cancelation fee. However, you can reduce the number of nights on your reservation up until this date without incurring a cancelation fee.

If you cancel your reservation between April 25, 2024, and May 9, 2024, you will be responsible for $125.00 per person cancelation fee and any applicable hotel penalties. This includes reducing any nights to your stay If you have travel insurance you can file a claim to get a refund based on their terms.

If you cancel your reservation or reduce the number of nights on your reservations on or after May 9, 2024, you are responsible for 100% of your reservation total, plus a $150.00 cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.

Additionally, the resort will not allow the following modifications after May 9, 2024:

  • Downgrading a room category
  • Decreasing the number of nights on your reservation
  • Removing a guest from your reservation (reducing the occupancy of your room)

This resort will not allow any changes, including name changes, to your reservation after May 9, 2024.

What can you do with your reservation between April 25, 2024, and May 9, 2024?

  • Upgrade your room category, if an upgraded room category is available
  • Add extra nights, if additional nights are available
  • Add an additional guest 

The resort will not provide a travel or credit voucher if you arrive after your scheduled date, check out early, or do not travel on the dates selected on your reservation for any reason.

Hidden Gem Travel is not an agent of the resort and has no control over the refund policies and other rules mandated by the Resort.

If you do not purchase travel insurance and have to cancel your reservation you may still have to pay a partial penalty up to the full amount of the reservation plus the $100.00 per person cancelation fee.

If you purchased a travel insurance policy and have to cancel you will be refunded by the travel insurance company according to the travel insurance guidelines minus the non-refundable premium paid to the travel insurance company, but you are still responsible for the $100.00 per person cancelation fee.